I highly recommend North Myrtle Beach Heating and Air to solve your air conditioning needs. From the initial sales call to installation they were prompt, informative, professional, courteous and the results excellent. When Nate came in to give me an estimate my AC was down. Even before completing the estimate Nate offered to get it going without any charge, which I took him up on. North Myrtle Beach is in it’s 3rd generation of ownership, throughout the process pride in ownership was always demonstrated.
Our dealings with North Myrtle Beach Heating and Air Conditioning began with a service call. It was promptly and successfully completed. My husband began to consider the what if’s. What if it broke again in the middle of a heat wave, what if rising costs affected system pricing, what if there are supply issues. We decided to explore our options to replace our 10 year old contractors special unit. I contacted Sammy who got back to me immediately with two offers that met our needs. We chose the Daikin Fit unit that was slightly more money but seemed to have better efficiency ratings. Within 3 days our unit was replaced. Everyone involved has been polite and accommodating. We have a system that maintains our homes temperature and has flexible options. We also got a business I feel completely comfortable with in dealing with and recommending. Thank you!
Came home to 89 degree’s at 6:30pm, text Nathaniel that I had an issue and asked if he could send someone this week. He responded immediately and at 7:00pm Cody showed up and had the AC running in 15 minutes! Unbelievable customer service Cannot praise them enough Awesome family owned Company
Everything you want in all in one place. Great service, prices and people!
My experience with the team @ NMB Heating & Air was exceptional. From top to bottom they are a class operation. Everything from scheduling to the billing was first class. The techs show up on time and make sure you are informed throughout the entire repair process. Hats off to NMB Heating & Air, all repair and service companies should model themselves after these guys! -- John J.
This is an amazing family run business! They are professional and efficient!! They won't stop until the job is complete!
The first time I called NMB Heating and Air was about 8 years ago. It was the middle of summer. The A/C went out. I called and Cecil answered the phone. I told him my problem and that I had my infant and toddler. He said he would be there in 15 minutes. And he was. He couldn't stand the thought of my babies being hot. He checked out the unit, found the problem and had it back on and running in 10 minutes. He sat and waited to be sure we were all good before he left. Charged me very reasonably. I was a customer from then on. I have had my unit recharged and checked out many times. Then during the pandemic...summer again...my unit stopped again. This time they came out the same day and broke the news I needed a new unit after checkingit out.. But they made the process easy and painless and I had a new unit installed and back to running the next day! If you need A/C help they are the only ones to call. Local. Friendly. Don't overcharge. Caring. Call them, you will not regret it.
Service that goes above and beyond! Highly recommend!!!
North Myrtle Beach Heating and Air has always been highly responsive and extremely helpful! We had an issue with our AC this past fall & Nate was here asap, figured out & fixed the issue, & explained it in a way we easily understood! HIGHLY RECOMMEND