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Excellent, prompt service! Highly recommend!
Thank you to my friends up at NMB Heating & Air! Y'all are the BEST from the East to the West! We called y'all at 6 PM Monday night when we got home from the gym to find the house 80 degrees. You had your guys out there within the hour and got us up and running!! Very professional, dependable and treats you like family! Thanks again!
We at Duck Donuts just signed up with North Myrtle Beach Heating and Air to handle the regular service of our roof top unit. Unfortunately, when the store opened last July, the ball got dropped to set up a service contract.
In asking around at a local supply house, it was clear that Nate and his company were who we wanted to deal with. the process of signing up was simple and easy. Thank you, Sammy, for walking me through.
Last week we had a unit shutdown that caused the store temperature to begin to rise pretty quickly. We don't want our donut makers sweating.
Brooks came out to check over the unit. He told me that the code could indicate a couple things. He suggested a modest cost to resolve the problem. I gave him the go ahead. he had to get some things and would return this week. After our talk, he has though some more about the issue and came up with a possible no cost solution. we talked it over, and it makes sense. We are currently following that path and are prepared to go to the next step, if necessary.
Thank you, Brooks, for having the honesty and integrity to suggest something that would not help you, but may really help us. I also want to thank North Myrtle Beach Heating and Air for establishing a culture that puts honesty, integrity, and customer service above profits. We look forward to a long healthy relationship.
We have used this company for a few years now and the service is top notch. If you run into a problem they are there for you as we did just a few months ago. They had to replace both the inside and outside units. They were there one afternoon, told us what needed to be done and were back the next morning with everything they needed. Excellent price, excellent quality of goods, and excellent installation. Other companies could take a lesson in customer service and quality from this company.
I called North Myrtle Beach Heating & Air when my AC just stopped cooling. I knew with it being so hot it would be a wait. Nate was in an attic when I called and told me he'd be here in about an hour. Sure enough he was, he found the problem- a capacitor that went bad, had it fixed and cold air was back in the house. He was so professional and helpful. I feel he was honest, sincere and I will never hesitate to call them again.
So nice walking into a comfortably cool house! Thank you Greg Suggs and staff for a great job!
We absolutely love this business! From calling to making an appointment to the service, everything was excellent! Highly recommend their service! Professional, prompt and affordable! Thank you!
They are family owned by a wonderful family! They are fair and don’t waste time in getting the job done. I would definitely recommend their services!
Fast, reliable service every time. My husband and I would never use another company.
Shout out to Nate and the Suggs family for a quick, painless repair! Thank you for the quick response and service.